Financial abuse guidance

Resources on a variety of financial abuse topics.

The Care Act 2014 states that abuse or neglect includes financial abuse, which can be:

  • theft
  • scamming
  • in relation to financial affairs or arrangements, including wills, property or inheritance
  • misuse or misappropriation of property, possessions or benefits

The following resources have been put together by the trading standards team to assist professionals in supporting and signposting services to people who may be at risk of, or experiencing, financial abuse:

  • UK - Avoiding Scamming leaflet is attached to this page.
  • Action Fraud - Reporting fraud and cybercrime leaflet is attached to this page.
  • Jessica - Watch out for scams leaflet is designed for relatives and carers as well as victims themselves. It is available to order from Think Jessica.
  • Friends Against Scams is a National Trading Standards Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering communities to 'Take a Stand Against Scams'.
  • Derbyshire Victims Services
  • Action Fraud is the UK's national reporting centre for fraud and cyber crime where you should report fraud if you have been scammed, defrauded or experienced cyber crime.
  • Take Five is a national campaign to help everyone protect themselves from preventable financial fraud. This includes email deception and phone-based scams as well as online fraud - particularly where criminals impersonate trusted organisations. Led by Financial Fraud Action UK Ltd. (FFA UK).
  • Age UK scams and Fraud. How to spot and avoid the latest scams targeting your money.
  • Derbyshire Scam Watch is a project funded by the Police and Crime Commissioner for Derbyshire. It aims to raise awareness, particularly amongst older residents, of the potential harmful effects of mass-marketing, internet, doorstep and telephone scams and to provide one to one advice and support where potential scam/fraud victims are identified.
  • Derbyshire County Council has consumer advice to protect you from scams.
  • Trusted Trader can help you find honest and reliable traders who commit to doing a good job for a fair price.
  • Think Jessica - registered making people aware of the danger and financial implications caused by postal and telephone scams, educating professionals and protecting the most vulnerable members of our society from illegal practices.
  • Citizens Advice Bureau.
  • Derbyshire Police - cybercrime and frauds.
  • The National Centre for Post Qualifying Social Work and Professional Practice at Bournemouth University have been working with key national organisations in the UK to develop a better understanding of this issue, seeking ways and solutions to reduce the risk of financial scamming.
  • Only the tip of the iceberg: Fraud against older people evidence is available from Age UK.
  • Safeguarding adults at risk financial abuse toolkit is available from Kent County Council.
  • Sussex Police have videos aimed at visitors, relatives and professionals, alerting them to the warning signs that an elderly or vulnerable person could be a victim of a scam or fraud.
  • Fraud Advisor is used by banks, community groups and other agencies to raise awareness and help prevent vulnerable and elderly people from becoming victims. It can also provide a useful insight into these crimes for victims and their families.

Useful documents

Documents are published in either Portable Document Format (PDF) or standard Microsoft Office formats. You can download software to view these documents for free if you are unable to view them.