Anti-Social Behaviour Case Review
Responding to and tackling anti-social behaviour (ASB) is a priority for all community safety partners in Derbyshire.
We are working together to deal with people who cause anti-social behaviour and provide support for people affected by it.
The Anti-Social Behaviour Case Review
In Derbyshire, always aims to resolve your anti-social behaviour as quickly as possible, but we recognise that there may be times when we have been unable to resolve serious persistent, or targeted, anti-social behaviour successfully.
This is where the Anti-Social Behaviour Case Review comes in. It gives you the right to request a review of your case, if your concerns about serious persistent, or targeted, anti-social behaviour have not been resolved, providing it meets the criteria.
If you haven’t reported the anti-social behaviour, you should report it to the right organisation. For more information, use our how to report anti-social behaviour tool
A formal Anti-Social Behaviour Case Review will check whether anything else can be done and possibly find solutions that may not have been considered before.
In Derbyshire, the Anti-Social Behaviour Case Review process is managed by the local council on behalf of the other organisations that will be involved in the review, such as the police, housing providers and local health teams.
When to use the Anti-Social Behaviour Case Review
You can request an Anti-Social Behaviour Case Review if:-
- you have reported three or more related incidents of anti-social behaviour, within the last six months;
- the anti-social behaviour is ongoing and there has been no response or an inadequate response from the agencies responsible for dealing with it.
It doesn’t matter who the anti-social behaviour has been reported to (the council, the police or your landlord), but you should give them the chance to respond to each of the incidents of anti-social behaviour you have reported.
To request an Anti-Social Behaviour Case Review, use the application form on your local district or borough council website.
Someone else can apply on your behalf, but you must provide your consent, with the application form.
You will find more information about the criteria for the Anti-Social Behaviour Case Review in the guidance notes that accompany the application form and our frequently asked questions.
When not to use the Anti-Social Behaviour Case Review
If you haven’t already reported the anti-social behaviour, you should report it to the appropriate organisation. For more information, use our how to report anti-social behaviour tool
The Anti-Social Behaviour Case Review is not a complaints procedure, which deals with concerns such as:
- if staff have been rude or disrespectful to you
- if staff have given inaccurate or misleading information
- if staff have promised things, such as telephone calls or meetings, and have not delivered on these
- if the organisation has failed to follow their policy and/or procedure.
If you have followed the relevant organisation’s complaints procedure and you are still dissatisfied, you will be given information about the Local Government and Social Care Ombudsman, the Housing Ombudsman Service or the Independent Office for Police Conduct.
How to use the anti-social behaviour case review
In order to request an anti-social behaviour case review, you must complete the application form, which is available through your local community safety partnership:
We welcome the opportunity to review cases of anti-social behaviour, but anti-social behaviour case review applications may be rejected if they are thought to be prejudicial, discriminatory, malicious, unreasonable or vexatious.
For more information, contact your local area:
Amber Valley Borough Council
Community Safety Manager
Town Hall
Ripley
Derbyshire
DE5 3BT
email: communitysafety@ambervalley.gov.uk
telephone: 01773 841410
Bolsover District Council
Ellie Bircumshaw
Community Safety Officer
Riverside Depot
Mansfield Road
Doe Lea
Chesterfield
Derbyshire
S44 5 NY
email: asbcasereview@bolsover.gov.uk
telephone: 01246 242424
Chesterfield Borough Council
Shaun Morley, Head of Community Safety and Regulatory Services
Town Hall
Chesterfield
Derbyshire
S40 1LP
email: shaun.morley@chesterfield.gov.uk
telephone: 01246 959655 or 01246 959656
Derby City Council
Arron Kirkham, Community Safety Manager
Council House
Corporation Street
Derby
DE1 2FS
email: arron.kirkham@derby.gov.uk
telephone: 01332 641939
Derbyshire Dales District Council
Neighbourhoods Manager
Town Hall
Bank Road
Matlock
Derbyshire
DE4 3NN
email: ASBCaseReview@derbyshiredales.gov.uk
telephone: 01629 761187
Erewash Borough Council
Katherine Thornhill, Community Safety and Partnerships Manager
Town Hall
Ilkeston
Derbyshire
DE7 5RP
email: communitysafety@erewash.gov.uk
telephone: 0115 907 2274
High Peak Borough Council
Debbie Snaith
Senior Communities Officer
Buxton Town Hall
Market place
Buxton
Derbyshire
SK17 6EL
email: community.safety@highpeak.gov.uk
telephone: 01298 28400
North East Derbyshire District Council
Faye Green, Community Safety Manager
2013 Mill Lane
Wingerworth
Chesterfield
Derbyshire
S42 6NG
email: faye.green@ne-derbyshire.gov.uk
telephone: 01246 231111
South Derbyshire District Council
Claire Rawlins, Anti-Social Behaviour Officer
Civic Way
Swadlincote
Derbyshire
DE11 0AH
email: community.safety@southderbyshire.gov.uk
telephone: 01283 595798
Anti-Social Behaviour Case Review monitoring information
The 2024/25 Anti-Social Behaviour Case Review monitoring information for each area in Derbyshire is detailed below:-
Amber Valley
Number of Anti-Social Behaviour Case Review applications:
Number of applications that did not meet the threshold:
Number of ASB Case Reviews conducted:
Number of ASB Case Reviews where recommendations were made:
Number of Anti-Social Behaviour Case Review appeals received:
Bolsover
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Chesterfield
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Derby City
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Derbyshire Dales
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Erewash
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High Peak
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North East Derbyshire
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South Derbyshire
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Guidance for anti-social behaviour practitioners
The Derbyshire Anti-Social Behaviour Sub-Group has produced guidance for partners working together to tackle anti-social behaviour, setting out the processes and procedures partners will follow when receiving Anti-Social Behaviour Case Review applications. The guidance is attached to this page.